Ratings & Reviews

Overall Rating

4
(18 reviews)
72.2% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Anthony R. - |Recommended: YesGood department — I recently comw here but I recognize this place is very calm, clean and have a lot of things that helps to have a good environment to live.
response from property -Anthony, Thank you for your review! We are glad you enjoy University Park. We are always looking for ways to improve our property! If there's anything we can do for you, please reach out.
submitted by Benjamin G. - |Recommended: YesOk — ok
response from property -Ben, Thank you for choosing University Park as your home this year! Thank you for the 5 star review.
submitted by  - |Recommended: NoJust don't. The trouble doesn't end.
response from property -Hi there! We appreciate your feedback. We care for our resident's concerns. If there's anything we can do to help or resolve a situation, please reach out to management.
submitted by Ethan B. - |Recommended: NoView my Google review.
response from property -Ethan, Thank you for your feedback! We value you and your concerns! If there is any situation we can assist with, please reach out to management!
submitted by Bradley M. - |Recommended: NoForget it — There was a fire in the laundry room which by the grace of god was contained. After three weeks, the room still has not been cleaned and everything is covered in black soot, but don't worry the machines that you pay to run still work. They've been doing water main work I think... every now and then the water will be shut off for the entirety of the day. After they turned the water back on after the last shutoff, water unpredictably rains from the bathroom vent over our toilet in a steady stream. Basic needs are almost met key word almost , but I would never recommend anyone to live here.
response from property -Bradley, Thank you for your feedback! We are sorry to hear about your overall negative experience. We value you and your concerns! Have you submitted a maintenance request regarding the water leaking from the bathroom vent? Let's see what's going on there. We are always looking to improve and your feedback will help us accomplish that. If there is any situation we can assist with, please reach out to management!
submitted by Parley L. - |Recommended: YesA Decent Place, If You Can Afford It — University Park is a pretty decent place to live. Not amazing, but not terrible either. Like many other places, it has its pro's and con's. Pros -Very close to campus -Nice TV, appliances, etc. -2 fridges -Ward is really great -Doesn't oversell on parking -They had a promotion for a 100 gift card when you sign a lease but its a hassle to actually get it Cons -Extremely small they fit 6 people in a space that should hold 4 people max -Rent is overpriced around 450, other places of similar pricing and location, such as Campus View South, have twice the space or more. IMO it should be 350 at max -Only 3 washers and 3 dryers for the entire complex Maintenance is slow to respond -Only 2 bathroom sinks
response from property -Parley, Thank you for your feedback and will take everything stated into account! We are always looking to improve and find ways to be better. University Park is committed to you and your living experience here. Again, thank you for your feedback.
submitted by Isaac B. - |Recommended: YesGreat property, smaller living spaces — Easy to park and each apartment is equipped with everything you need. You don't have a lot of space in your room or apartment in general but it still works out great.
response from property -Isaac, Thank you for your review! We appreciate your feedback! Thanks for calling University Park your home this year.
submitted by Andrew W. - |Recommended: YesPretty good in my opinion — Good except for limited cabinet space for 6 people, and limited parking space
response from property -Andrew, Thank you for your feedback! We are always looking to improve so thank you! We are committed to our residents. Please reach out if we can help with anything.
submitted by Kapono H. - |Recommended: YesMy first couple weeka are nice, i like the residents here they are all fun and friendly, very welcoming — Its definitly new, but its worth it, the appliences here are very nice compared to other apartments, our storage is a lot more then i thought there would be sharing a room with 5 other people. The parking isnt bad but im not too sure everyone is moved in yet so i have to make sure i get a pass
response from property -Kapono, Thank you for your 5-star review! We appreciate having you here at University Park! We are committed to our residents and always looking to improve, so thank you again. Please reach out if you have anything we can assist with!
submitted by Nicholas F. - |Recommended: NoNice Location, Terrible Professionalism — They are terrible at communication. They will tell us they are coming less than 24 hours in advance, never show up, and then surprise us when we are unavailable or more than 24 hours later. They walked into our apartment without knocking, which shows us that they do not keep themselves updated on who is still living in which apartment. Recently the rent skyrocketed more than 15 with no itemized bill to explain why, nor any warning. Their balconies are not up to code,, they sit a full 5 inches below my hip, and useless construction constantly puts the staircase nearest to us out of commission, causing inconveniences in mobility and access.. Also, when I checked in during COVID of August 2020, none of their workers were wearing masks, and they constantly breached the 6-foot distance guideline. We had an appraisal and they sent us an email the DAY OF and told us to be ready between 3-6pm, when most of my roommates and I were working. The appraisers did not arrive until 4pm THE NEXT DAY. There was no communication on their end explaining the need for a change in appointment. For cleaning checks, they sent us an email stating that between 9am-12pm is when we would have our check. They literally entered our apartment without knocking at 4 pm, when only 3 of the six residents were home as we made ourselves available for the window they had set . There was no apology for the change or the intrusion. They also never sent a professional cleaner to clean our air vent. I would recommend any other apartment compared to this.
response from property -Nicholas, I am sorry for the frustrations you have felt with University Park entering outside of the windows they had given. There has been a recent change in the manager and I hope this will be a better experience for you. If you would like to discuss this more, please reach out to Amber at 801-370-1000.
submitted by Lester M. - |Recommended: YesNothing — Too expensive and rooms too small
response from property -Lester, Thank you for your feedback! We value you and your concerns! We are always looking to improve and your feedback will help us accomplish that. If there is any situation we can assist with, please reach out to management.
submitted by Joseph G. - |Recommended: NoSmall, great interior, 2 fridges, great location, a bit too expensive. — This is apartment definitely is not for everyone. However if your most important priorities are being extremely close to campus, and having a decently modern interior, then this is a would probably be a pretty good option for you. Its greatest strength is for sure the locations. It is very hard to beat because it is literally across the street from south campus. You should be aware that it is a very small apartment, especially the bedroom. Hard to have social gatherings in the living area because of size as well. Management is EXTREMELY hard to get in contact with. I have asked for a parking pass multiple times and have not received any follow-up about it for the entire semester. We has broken blinds and it took management at least 5 months to fix them. The price is also way too high for quality here in my opinion. Remember, these aren't the most significant issues, and they are just my opinion. The apartment is absolutely livable and I have still enjoyed my time here. I just want you to be aware of your priorities and how this apartment would measure up to them.
response from property -Joseph, Thank you for your feedback! We value you and your concerns! We are always looking to improve and your feedback will help us accomplish that. We will focus on better communication and following up. If there is any situation we can assist with, please reach out to management.
submitted by Tanner M. - |Recommended: YesGreat Place to live close to campus — It's a really good apartment to live with friends or new people who will become friends . Perfect if you go to byu but if you don't I'm at uvu It's nice and close to all the action of provo not too far from the highway.
response from property -Tanner, Thank you for your feedback! We value you and are so glad you are here! We love that you love University Park. If there's anything we can do for you, don't hesitate to reach out.
submitted by Mitchell C. - |Recommended: YesOverall I like it. — It's a little overpriced, but it's good. I wish more parking was available
response from property -Mitchell, Thank you for your feedback! We are always looking to improve and your feedback will help us accomplish that. If there is any situation we can assist with, please reach out to management.
submitted by Daniel M. - |Recommended: YesVery quiet and friendly — Can’t pay rent office takes to long to respond

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of University Park, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by University Park, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose